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Return Policy

Last updated: 2024

Overview

Due to the custom nature of our printing services, Cctvtechao has a limited return policy. All sales are generally final once production has begun or been completed.

Defective Products

If you receive a product that is defective due to our error (such as printing errors, damage during production, or incorrect specifications on our part), please contact us within 7 days of receipt. We will:

  • Replace the defective product at no charge
  • Provide a full refund if replacement is not possible
  • Cover return shipping costs for defective items

Customer Errors

We are not responsible for errors in:

  • Artwork or design files provided by the customer
  • Approved proofs that contain errors
  • Incorrect specifications provided by the customer
  • Spelling or content errors in customer-provided text

Change of Mind

Due to the custom nature of printing services, we cannot accept returns or provide refunds for change of mind once production has begun. Please review all proofs carefully before approval.

Cancellation Policy

Orders may be cancelled before production begins. Once production has started, cancellation may not be possible, and charges may apply. Contact us immediately if you need to cancel an order.

Return Process

If you believe you have received a defective product:

  1. Contact us within 7 days of receipt at info@cctvtechao.world
  2. Provide your order number and photos of the defect
  3. We will review your claim and provide instructions for return if approved
  4. Do not return items without prior authorization

Refund Processing

If a refund is approved, it will be processed to the original payment method within 10-14 business days after we receive and inspect the returned item.

Damaged in Transit

If your order arrives damaged due to shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue and provide a replacement or refund.

Contact Us

For questions about returns or refunds, please contact us at:

Email: info@cctvtechao.world
Phone: (555) 882-9913
Location: New York, USA

Cctvtechao

Premium printing services in New York. Bold prints, sharp finishes.

Contact

Email: info@cctvtechao.world

Phone: (555) 882-9913

Location: New York, USA

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